New area of website offers an array of information and resources for Its 5-Star Service program.
Eriez officials have added a new section to the company’s website, http://service.eriez.com/, devoted exclusively to Eriez 5-Star Service. From this web page, visitors can access information and materials pertaining to Eriez 5-Star Service, including brochures, parts lists, operations manuals and more.
Eriez 5-Star Service is the go-to source for customers’ equipment rebuild, repair, and re-certification needs.
The web page explains, “Whether it is an emergency inspection system service call or a complete rebuild of a suspended magnet, Eriez' 5-Star Service will have you operating at original equipment standards. Our rebuild program provides complete diagnostics, tear-down, inspection, updated electronics, and assemblies, testing, and as-new warranties!”
A variety of literature is available for immediate download in PDF format from the 5-Star web page.
“This web page gives users 5-Star information right at their fingertips,” says Dave Hansen, manager – service and repair group, Eriez. “From overview brochures to downloadable parts lists and operations manuals, it is all there.”
Sub-pages are devoted to: the 5-Star Service Center, Parts, Service/Repair, Inspection/Preventive Maintenance, Rebuild Program, Lift Magnet Certification Program, and Installation, Operations, and Maintenance manuals.
“If you cannot find what you are looking for on the site, just give us a call on our 24/7 hotline at 888.999.ERIEZ (3743),” Hansen says.
For more information on Eriez 5-Star Service, visit http://service.eriez.com/.